![]() ![]() I should have a call from an French technician soon. Would you mind confirming if you have tried any troubleshooting, like resetting preferences, updating GPU drivers, etc. It's understandable that this would be frustrating, especially when you have a powerful computer. I tried to pause sync from creative cloud's general options but when Illustrator starts it's seems to still sync with cloud (No cross on the cloud icon)Īnother detail: when internet connection is on and I try to disconnect the user (help / disconnect useradress), the dialog box which should show connection alert or fields (As on others Adobe apps) is white and freeze. We're sorry to hear that you're experiencing performance issues with Adobe Illustrator. ![]() It looks like the issue is caused by cloud space synchronisation (Which I don't use) and only with Illustrator (It's okay with other apps). Illustrator close normaly when internet connection is off. Microsoft Edge updated and set as default browser Unsinstall (without keeping prefs) & Install again Installation Things made by the first technician yesterday and by me this morning with no success: Others Adobe apps are updated and works fine GTX 1660 ti driver updated, Wacom's driver updated Hyper-V - Protection de l’exécution des données Oui Hyper-V - Virtualisation activée dans le microprogramme Non Hyper-V - Extensions de la conversion des adresses de second niveau Oui As a carryover from the previous update, the function of dragging to select text in fields is still broken. Hyper-V - Extensions du mode de moniteur des ordinateurs virtuels Oui Also in the above group in Task Manager, 'Adobe Illustrator 2021' is perpetually displaying a Status of 'Not responding' despite otherwise working and being usable. Prise en charge du chiffrement d’appareil%s Motifs de l’échec du chiffrement de l’appareil automatique: TPM inutilisable, Liaison PCR7 non prise en charge, L'interface du test de sécurité du matériel a échoué et l'appareil n'est pas en veille moderne., Détection de bus/d’appareils compatibles DMA non autorisés, Désactivé par la stratégie, TPM inutilisable Sécurité basée sur la virtualisation Désactivé Périphérique de démarrage \Device\HarddiskVolume3Ĭouche d’abstraction matérielle Version = "2.1533" État du démarrage sécurisé Non pris en chargeĬonfiguration de PCR 7 Liaison impossible Version du BIOS/Date Hewlett-Packard J61 v03.18, įabricant de la carte de base Hewlett-Packard Nom du système d’exploitation Microsoft Windows 10 ProfessionnelĪutre description du système d’exploitation Non disponibleįabricant du système d’exploitation Microsoft Corporation
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